Welcome to Hotel Maxx! Before making a reservation or utilizing our services, we kindly request you to carefully read and understand the following terms and conditions:
- Reservation and Check-In:
a. Reservations can be made online, via telephone, or in person, subject to availability.
b. Check-in time is at 2:00 PM local time, and check-out time is at 12:00 PM local time. Early check-in or late check-out may be available upon request, subject to additional charges and availability.
c. A valid government-issued identification document, such as a passport or driver’s license, must be presented during check-in. - Room Occupancy and Age Policy:
a. The maximum occupancy per room is as per the room type booked. Additional charges may apply for extra guests.
b. Guests must be at least 18 years old to check-in. Minors must be accompanied by an adult who assumes full responsibility for them. - Payment and Cancellation:
a. Full payment is required upon check-in unless a prepayment or deposit has been made.
b. We accept major credit cards, cash, and bank transfers as forms of payment.
c. Cancellation policies and charges may vary depending on the rate and reservation type. Please refer to the specific terms mentioned during the booking process. - Hotel Facilities and Services:
a. The use of hotel facilities and services is subject to availability and may require additional charges.
b. Guests are responsible for any damages caused to hotel property or any loss of hotel belongings during their stay.
c. The hotel reserves the right to refuse service to any guest who violates hotel policies or engages in inappropriate behavior. - Privacy and Data Protection:
a. Hotel Maxx respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for more details. - Force Majeure:
a. Hotel Maxx shall not be liable for any failure or delay in the performance of its obligations under these terms and conditions due to events beyond its control, including but not limited to natural disasters, acts of terrorism, or government regulations. - Liability:
a. Hotel Maxx shall not be held liable for any loss, damage, injury, or inconvenience caused during your stay, except to the extent caused by its own negligence or willful misconduct. - Amendments to Terms and Conditions:
a. Hotel Maxx reserves the right to amend or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website or through other communication channels.
By making a reservation or utilizing our services, you acknowledge that you have read, understood, and agreed to abide by the above terms and conditions. Enjoy your stay at Hotel Maxx!